Right now, we don’t ship internationally. However, we are partnered with many approved retailers around the globe!. Please check out our Store Locator page and hit the “View International Locations” button. There, you’ll find all of our retail partne
We do, and thank you for your interest in becoming a wholesale partner with us! Please fill out our Wholesale Inquiry Form. If it’s a good fit, a member of our staff will reach out to you shortly. If you do not hear back from us within 2-3 weeks, we
If you need to return a product, please first check our refund policy for the eligibility criteria and instructions. You can start the process by filling out the return request form provided in our policy. Make sure to email us your tracking number a
In the unfortunate event that your order arrives damaged, we're here to help. Send us an email or reach out to our customer service with photos of the damaged items as evidence. We will arrange for a replacement of the damaged goods as soon as possib
We do not offer free returns. However, we strive to help our customers find the right products before making a purchase. By discussing your specific hair concerns with us, we can guide you towards the products most likely to meet your needs, minimizi
To unsubscribe from our emails, simply click the 'unsubscribe' link located at the bottom of any of our email communications. This will remove you from our mailing list, and you will no longer receive future emails from us. If you have any difficulti
The processing and refund of your purchase amount can take a specified period as indicated during your return process, often within a certain date range from the date of processing the return. If you're awaiting a refund, it's highly likely you will