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In the unfortunate event that your order arrives damaged, we&apos;re here to help. Send us an email or reach out to our customer service with photos of the damaged items as evidence.&#xA0;We will arrange for a replacement of the damaged goods as soon as possible, ensuring you receive the products in perfect condition.&#xA0;Please confirm your shipping address when we reach out to arrange for a replacement.

In the unfortunate event that your order arrives damaged, we're here to help. Send us an email or reach out to our customer service with photos of the damaged items as evidence. We will arrange for a replacement of the damaged goods as soon as possib

What if my order arrives damaged?

Shipping & Business Inquiries

Where Can I find a full list of ingredients for each product?

Do TréLuxe products contain artificial colors?

Do your products contain parabens?

Are TréLuxe products phthalate-free?

Do TréLuxe products contain sulfates or silicones?

Are your products vegan?

What ingredients are in your fragrances?

Are TréLuxe fragrances 100% natural?

Ingredient Questions

Are your products CGM approved?

Are TréLuxe products cruelty-free?

Do you provide same or travel sizes?

Do you offer fragrance-free products?

What is the shelf life of your products?

What is the difference between bundle boxes, sets and routines?

Are there videos/tutorials of people using your product?

What can I do if TréLuxe products do not work as expected?

What should I do if I received the wrong item in my order?

How can I track my order?

How do I use TréLuxe products for the best results?

Are TreLuxe products suitable for fine or thin hair?

Can I use TreLuxe products on permed hair?

Will TreLuxe products make my straight hair curly?

How can I achieve better definition and hold for my curls?

Can I use TréLuxe products on permed hair?

Can I use multiple styling products at the same time?

What should I do if my mousse pump is not working properly?

How can I leave a product review?

Product Questions

Do you ship internationally?

Do you offer wholesale pricing?

How do I start a return?

Do you offer free returns if a product doesn't work out?

How do I unsubscribe from emails?

What is the status of my refund?

How does your Rewards program work?

What can I do with my rewards program?

What charity organizations do you support?

Rewards Program

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What if my order arrives damaged?Updated 8 months ago