What should I do if I received the wrong item in my order?Updated 4 days ago

Eek! Sorry about the mix-up. To get this sorted out, please email our customer service team with your order details and let us know which item you were supposed to receive versus what actually arrived. Our team is ready to help, and you can expect a response within 2 business days.

If you’re reaching out within 5 days of receiving your order, you can also initiate a reshipment for review directly through our returns portal here: https://discovertreluxe.com/a/returns.